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    RETURNS and EXCHANGES:

    • All returns or exchanges need to be made within 15 days from the date of delivery of your order.
    • At the time of return/exchange please make sure the products are in their original condition, with their price tag and the clear poly bag intact along with the original invoice.
    • In case you have received a damaged or a wrong product please notify us via email at support@cottonworld.netwithin 24 hours from the time of shipment received. We will arrange for a return pick up and replace the items (Subject to availability) free of cost or issue a full refund. 
    • In case of returns other than a damaged or wrong item shipped, please ship to the below-mentioned return address at your own cost. Once the returned product satisfies our quality check we will reimburse you with a Cottonworld Online Store Credit (Redeemable online only).
    • You may also get an exchange  done (Subject to availability) or you may return the garment to the store and avail a Cottonworld offline store credit (Redeemable offline only). Please carry the original invoice to the store at the time of return/exchange.
    • We cannot do cash refunds on sale items or discounted products. But will issue you an Online Store Credit of equal value of the price paid.
    • Refund on COD transactions will be processed in the form of Online store credit.
    • Discount coupons are non-transferable and have no cash value. They cannot be exchanged for any case.
    • No return/exchange on socks and boxers.
    • The reimbursements on Fresh Merchandise will be credited to the Customer's bank account within the time span stipulated by the bank.
    • Cottonworld reserves the right to process refunds on a product, based on the product's quality inspection.
    • Shipping & COD charges are non-refundable.

     

    Please Ship your returns to the below address:

    COTTONWORLD-LEKHRAJ CORP PRIVATE LIMITED

    GALA 11 BUILDING NO D-3-A ASMEETA TEXTILE PARK PLOT NO 1 
    ADDL KALYAN BHIWANDI INDUSTRIAL AREA VILLAGE KONE 
    BHIWANDI 
    MAHARASHTRA 
    INDIA 
    PIN CODE 421311 

    Cottonworld Online Store Helplines: 022-22850557/22850070

    MondayFriday (10 am to 5 pm)