Returns Policy


    • All returns or exchanges need to be made within 30 days from the date of delivery of your order.
    • At the time of return/exchange please make sure the products are in their original condition, with their price tag and the clear poly bag intact along with the original invoice.
    • In case you have received a damaged or a wrong product please notify us via email at within 24 hours from the time of shipment received. We will arrange for a return pick up and replace the items (Subject to availability) or issue a full refund. In case of returns other than a damaged or wrong item shipped, please ship to the return address at your own cost
    • Once the returned product satisfies our quality check we will reimburse you with a Cottonworld Online Store Credit (Redeemable online only) or a Refund.
    • You may also get an exchange  done (Subject to availability) or you may return the garment to the store and avail a Cottonworld offline store credit (Redeemable offline only). Please carry the original invoice to the store at the time of return/exchange.
    • We cannot do cash refunds on sale items or discounted products. But will issue you an Online Store Credit of equal value of the price paid.
    • Refund on COD transactions will be processed in the form of Online store credit.
    • Discount coupons are non-transferable and have no cash value. They cannot be exchanged for any case.
    • No return/exchange on socks and boxers.
    • The reimbursements on Fresh Merchandise will be credited to the Customer's bank account within the time span stipulated by the bank.
    • Cottonworld reserves the right to process refunds on a product, based on the product's quality inspection.
    • Shipping & COD charges are non-refundable.


     Please find the Return Address below :

    Lekhraj Corp Private Limited, Cottonworld, Ram Nimi Building, Basement, 8 Mandlik Road, Lane Opp. Colaba Police Station, Colaba, Mumbai: 400001 Maharashtra Tel:  022-31488051 , 022-22850074  MON-FRI: 10.00 am to 6:00 pm